What you pay for, and when you get it back.

1. What you are buying

A payment on spotfight buys a public listing on the board, ranked by the total paid for it. It is a digital service. Nothing is shipped.

2. Delivery

Your listing goes live as soon as Razorpay confirms the payment, usually within a few seconds. If it has not appeared within an hour of a successful payment, write to us and we will fix it or refund you.

3. Cancelling

• You can cancel any time before paying by closing the checkout. Nothing is charged.
• An unpaid checkout expires after 24 hours.
• Once a payment completes, the listing is live and the order cannot be cancelled.

4. When we refund

Payments are final. We do not refund a listing because it dropped in rank, got fewer clicks than hoped, or was removed for breaking the Rules or Terms. We do refund the payment in full when:

• you were charged more than once for the same order;
• you were charged but your listing never went live;
• we removed a listing that broke no rule.

5. How to ask, and how long it takes

Email spotfight.support@gmail.com within 30 days of the payment with the Razorpay payment ID from your receipt. We reply within 3 business days. An approved refund goes back to the original payment method through Razorpay, and usually reaches you within 5 to 7 business days, depending on your bank.